Design Uber

System Design Challenge

hard
45-60 minutes
location-servicematching-algorithmreal-time-trackingpayment-gatewaynotification-service

Design Uber

What is Uber?

Uber is a ride-sharing platform that connects riders with drivers for on-demand transportation. It's similar to Lyft, Grab, or Didi. The service provides real-time matching, location tracking, dynamic pricing, and payment processing.

Real-time driver-rider matching with location tracking and dynamic pricing is what makes systems like Uber unique. By understanding Uber, you can tackle interview questions for similar ride-sharing platforms, since the core design challenges—matching algorithms, location tracking, real-time updates, and dynamic pricing—remain the same.


Functional Requirements

Core (Interview Focussed)

  • Ride Request: Users can request rides with pickup and destination locations.
  • Driver Matching: Match riders with nearby available drivers.
  • Real-time Tracking: Track driver and rider locations in real-time.
  • Dynamic Pricing: Adjust pricing based on demand and supply.

Out of Scope

  • User authentication and accounts
  • Payment processing and billing
  • Driver onboarding and verification
  • Ride history and analytics
  • Mobile app specific features

Non-Functional Requirements

Core (Interview Focussed)

  • Low latency: Sub-second response time for ride requests.
  • High availability: 99.9% uptime during peak hours.
  • Scalability: Handle millions of concurrent users.
  • Accuracy: Accurate location tracking and matching.

Out of Scope

  • Data retention policies
  • Compliance and privacy regulations

💡 Interview Tip: Focus on low latency, high availability, and scalability. Interviewers care most about matching algorithms, location tracking, and real-time updates.


Core Entities

EntityKey AttributesNotes
Rideride_id, rider_id, driver_id, status, pickup_location, destinationIndexed by status for active rides
Driverdriver_id, location, status, vehicle_info, ratingTrack driver availability and location
Riderrider_id, location, ride_preferencesRider information and preferences
Locationlocation_id, latitude, longitude, timestampReal-time location data
Pricingpricing_id, location, base_price, surge_multiplier, timestampDynamic pricing data

💡 Interview Tip: Focus on Ride, Driver, and Location as they drive matching algorithms, location tracking, and ride management.


Core APIs

Ride Management

  • POST /rides { pickup_location, destination, rider_id } – Request a new ride
  • GET /rides/{ride_id} – Get ride details
  • PUT /rides/{ride_id}/cancel – Cancel a ride
  • PUT /rides/{ride_id}/complete – Complete a ride

Driver Management

  • POST /drivers/{driver_id}/location { latitude, longitude } – Update driver location
  • PUT /drivers/{driver_id}/status { status } – Update driver status
  • GET /drivers?location=&radius=&limit= – Find nearby drivers
  • POST /drivers/{driver_id}/accept { ride_id } – Accept a ride

Location Services

  • GET /location/{user_id} – Get user's current location
  • POST /location/{user_id} { latitude, longitude } – Update user location
  • GET /location/nearby?latitude=&longitude=&radius= – Find nearby points of interest

Pricing

  • GET /pricing?location=&time= – Get current pricing for location
  • POST /pricing/calculate { pickup, destination, time } – Calculate ride price
  • GET /pricing/surge?location=&time= – Get surge pricing information

High-Level Design

System Architecture Diagram

Key Components

  • Ride Service: Handle ride requests and lifecycle
  • Matching Service: Match riders with drivers
  • Location Service: Track and manage locations
  • Pricing Service: Calculate dynamic pricing
  • Real-time Service: Handle WebSocket connections and real-time updates
  • Database: Persistent storage for rides, drivers, and locations

Mapping Core Functional Requirements to Components

Functional RequirementResponsible ComponentsKey Considerations
Ride RequestRide Service, Matching ServiceRequest validation, driver matching
Driver MatchingMatching Service, Location ServiceProximity search, availability checking
Real-time TrackingLocation Service, Real-time ServiceLocation updates, real-time broadcasting
Dynamic PricingPricing Service, Location ServiceDemand analysis, price calculation

Detailed Design

Matching Service

Purpose: Match riders with nearby available drivers.

Key Design Decisions:

  • Proximity Search: Use geospatial indexing for efficient proximity search
  • Matching Algorithm: Consider distance, driver rating, and availability
  • Load Balancing: Distribute rides across available drivers
  • Fallback Mechanisms: Handle cases with no available drivers

Algorithm: Driver-rider matching

1. Receive ride request with pickup location
2. Find nearby available drivers:
   - Query geospatial index
   - Filter by driver status
   - Consider driver rating
3. Rank drivers by:
   - Distance to pickup
   - Driver rating
   - Estimated arrival time
4. Select best driver
5. Send ride request to driver
6. If driver accepts:
   - Create ride record
   - Update driver status
   - Notify rider
7. If driver rejects:
   - Try next driver
   - Handle no drivers available

Location Service

Purpose: Track and manage real-time locations of drivers and riders.

Key Design Decisions:

  • Geospatial Indexing: Use efficient data structures for location queries
  • Real-time Updates: Process location updates in real-time
  • Data Validation: Validate location data for accuracy
  • Privacy Protection: Protect user location privacy

Algorithm: Location tracking

1. Receive location update
2. Validate location data:
   - Check coordinate accuracy
   - Verify timestamp
   - Check for outliers
3. Update location in geospatial index
4. Broadcast location update:
   - Send to relevant users
   - Update real-time maps
5. Store location history
6. Handle location privacy

Pricing Service

Purpose: Calculate dynamic pricing based on demand and supply.

Key Design Decisions:

  • Demand Analysis: Analyze ride demand in different areas
  • Supply Tracking: Track available drivers in each area
  • Surge Pricing: Implement surge pricing during high demand
  • Price Transparency: Provide clear pricing information

Algorithm: Dynamic pricing

1. Analyze current demand:
   - Count active ride requests
   - Calculate demand density
   - Consider time of day
2. Analyze current supply:
   - Count available drivers
   - Calculate supply density
   - Consider driver distribution
3. Calculate surge multiplier:
   - If demand > supply: increase price
   - If supply > demand: decrease price
   - Apply minimum and maximum limits
4. Update pricing for area
5. Notify users of price changes

Real-time Service

Purpose: Handle WebSocket connections and broadcast real-time updates.

Key Design Decisions:

  • WebSocket Connections: Maintain persistent connections for real-time updates
  • Message Broadcasting: Broadcast updates to relevant users
  • Connection Management: Handle connection drops and reconnections
  • Update Filtering: Send relevant updates to each user

Algorithm: Real-time update broadcasting

1. User connects to ride stream
2. Send current ride status to user
3. When location updates:
   - Broadcast to relevant users
   - Update real-time maps
4. When ride status changes:
   - Notify rider and driver
   - Update ride tracking
5. Handle connection drops gracefully
6. Reconnect users with missed updates

Database Design

Rides Table

FieldTypeDescription
ride_idVARCHAR(36)Primary key
rider_idVARCHAR(36)Rider user
driver_idVARCHAR(36)Assigned driver
statusVARCHAR(50)Ride status
pickup_latDECIMAL(10,8)Pickup latitude
pickup_lngDECIMAL(11,8)Pickup longitude
destination_latDECIMAL(10,8)Destination latitude
destination_lngDECIMAL(11,8)Destination longitude
created_atTIMESTAMPRide creation

Indexes:

  • idx_status on (status) - Active rides
  • idx_rider_id on (rider_id) - Rider rides
  • idx_driver_id on (driver_id) - Driver rides

Drivers Table

FieldTypeDescription
driver_idVARCHAR(36)Primary key
statusVARCHAR(50)Driver status
current_latDECIMAL(10,8)Current latitude
current_lngDECIMAL(11,8)Current longitude
vehicle_infoJSONVehicle information
ratingDECIMAL(3,2)Driver rating
last_updatedTIMESTAMPLast location update

Indexes:

  • idx_status on (status) - Available drivers
  • idx_location on (current_lat, current_lng) - Geospatial queries

Locations Table

FieldTypeDescription
location_idVARCHAR(36)Primary key
user_idVARCHAR(36)User identifier
latitudeDECIMAL(10,8)Latitude coordinate
longitudeDECIMAL(11,8)Longitude coordinate
timestampTIMESTAMPLocation timestamp

Indexes:

  • idx_user_timestamp on (user_id, timestamp) - User location history
  • idx_coordinates on (latitude, longitude) - Geospatial queries

Pricing Table

FieldTypeDescription
pricing_idVARCHAR(36)Primary key
location_latDECIMAL(10,8)Location latitude
location_lngDECIMAL(11,8)Location longitude
base_priceDECIMAL(8,2)Base price
surge_multiplierDECIMAL(3,2)Surge multiplier
timestampTIMESTAMPPricing timestamp

Indexes:

  • idx_timestamp on (timestamp) - Time-based queries
  • idx_location on (location_lat, location_lng) - Geospatial queries

Scalability Considerations

Horizontal Scaling

  • Ride Service: Scale horizontally with load balancers
  • Matching Service: Use consistent hashing for geographic partitioning
  • Location Service: Scale location tracking with distributed systems
  • Database: Shard rides and drivers by geographic regions

Caching Strategy

  • Redis: Cache driver locations and ride status
  • CDN: Cache static content and maps
  • Application Cache: Cache frequently accessed data

Performance Optimization

  • Connection Pooling: Efficient database connections
  • Batch Processing: Batch location updates for efficiency
  • Async Processing: Non-blocking ride processing
  • Resource Monitoring: Monitor CPU, memory, and network usage

Monitoring and Observability

Key Metrics

  • Ride Request Latency: Average time to process ride requests
  • Matching Time: Average time to match rider with driver
  • Location Update Latency: Average time to process location updates
  • System Health: CPU, memory, and disk usage

Alerting

  • High Latency: Alert when ride processing time exceeds threshold
  • Matching Failures: Alert when driver matching fails
  • Location Errors: Alert when location updates fail
  • System Errors: Alert on ride processing failures

Trade-offs and Considerations

Consistency vs. Availability

  • Choice: Eventual consistency for location updates, strong consistency for ride status
  • Reasoning: Location updates can tolerate slight delays, ride status needs immediate accuracy

Latency vs. Throughput

  • Choice: Optimize for latency with real-time processing
  • Reasoning: Ride-sharing requires immediate response to requests

Accuracy vs. Performance

  • Choice: Use precise location data for accurate matching
  • Reasoning: Accurate location tracking is critical for ride-sharing

Common Interview Questions

Q: How would you handle driver availability?

A: Use real-time status tracking, geospatial indexing, and availability management to handle driver availability efficiently.

Q: How do you ensure accurate location tracking?

A: Use multiple location sources, data validation, and real-time updates to ensure accurate location tracking.

Q: How would you scale this system globally?

A: Deploy regional ride servers, use geo-distributed databases, and implement data replication strategies.

Q: How do you handle surge pricing?

A: Use demand analysis, supply tracking, and dynamic pricing algorithms to handle surge pricing effectively.


Key Takeaways

  1. Matching Algorithms: Geospatial indexing and proximity search are essential for driver-rider matching
  2. Location Tracking: Real-time location updates and geospatial data structures enable accurate tracking
  3. Dynamic Pricing: Demand analysis and supply tracking enable effective surge pricing
  4. Scalability: Horizontal scaling and geographic partitioning are crucial for handling large-scale ride-sharing
  5. Monitoring: Comprehensive monitoring ensures system reliability and performance